You may return most items within 30 days of delivery for a refund, as long as they are in good condition and unworn. Items may be tried on only as necessary to evaluate fit.
Item condition requirements:
- Unworn, unused, and in good condition (except for trying on)
- Include all original packaging, tags, and accessories (if applicable)
- Items returned with noticeable wear, odors, dirt, stains, or missing parts may be denied or refunded at a reduced amount
Return shipping & fees:
- Shipping fees are not returnable.
- Return shipping costs are the customer’s responsibility unless the item is defective or damaged.
Defective or damaged items:
- If your item arrives defective or damaged, contact us within the return window to arrange a return or replacement.
- In these cases, shipping fees may be covered based on the resolution.
How to start a return
- Submit a return request within 30 days of delivery.
- Pack the item securely and include any required documentation.
- Ship the return using the provided instructions.
- We’ll review the return and process your refund after approval.
Refund timing: Refunds are issued after the return is received and inspected. (Processing time varies by payment method.)
Need help?
Contact us for questions related to refunds and returns.